Hotel Front Desk & Guest Experience Associate

Greene King; Mulberry Green; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

33% discount for employees

15% discount for loved ones

Free employee assistance program

Enhanced maternity and paternity policies

Menopause friendly employer

50% discount at Greene King Inns

Wagestream access to wages before payday

Retail discounts up to 30%

Job summary

Greene King is hiring Hotel Staff in Mulberry Green, England. In this role, you'll create unforgettable moments for guests, ensuring a warm welcome and exceptional service. Key responsibilities include checking in guests, addressing enquiries, and maintaining a safe and clean front. Required skills include a positive can-do attitude and attention to detail. Join a fun and inclusive team with opportunities for growth and a range of employee benefits, including discounts and career development programs.

Qualifications

• Willingness to learn and expand your skills.
• Passion for giving great service and ensuring warm welcomes.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Meet and greet customers and check them into their hotel rooms.
• Answer phone enquiries and handle customer complaints.
• Maintain the front of house as safe, legal, and clean.

Skills

Customer service

Attention to detail

Team player

Positive attitude

Job description

Greene King is hiring Hotel Staff in Mulberry Green, England. In this role, you'll create unforgettable moments for guests, ensuring a warm welcome and exceptional service. Key responsibilities include checking in guests, addressing enquiries, and maintaining a safe and clean front. Required skills include a positive can-do attitude and attention to detail. Join a fun and inclusive team with opportunities for growth and a range of employee benefits, including discounts and career development programs.