Guest Experience Host – Front of House Hotel (Growth & Perks)

Greene King; Warley Salop; Sur place; GBP 22 000 - 26 000; Plein temps

Avantages offerts par ce poste

Discounts on brands

Pension contributions

Employee assistance program

Refer a friend bonus

Wagestream

Retail discounts

Résumé du poste

Greene King’s Chef & Brewer pubs are hiring Hotel Staff to welcome guests and ensure memorable experiences in our country-style pubs. You’ll assist with guest check-ins, recommend drinks, and contribute to a friendly, inclusive team atmosphere. A focus on service, attention to detail, and strong English communication is essential.

You’ll join a supportive team, with opportunities for growth across Greene King brands and a benefits program including discounts and wellbeing support.

Qualifications

• Willingness to learn and expand skills.
• Attention to detail to ensure quality service.
• Passion for giving great service and warm welcome.
• Positive can-do attitude and teamwork.
• Sufficient spoken and written English to perform duties and understand allergen controls.

Responsabilités

• Provide customers with a memorable experience at every visit.
• Meet and greet customers and assist with hotel check-in.
• Answer telephone enquiries and handle customer complaints to ensure guest satisfaction.
• Keep front of house safe, legal, and clean and resolve issues quickly.

Connaissances

Willingness to learn

Eye for detail

Great service

Team player

English communication

Description du poste

Greene King’s Chef & Brewer pubs are hiring Hotel Staff to welcome guests and ensure memorable experiences in our country-style pubs. You’ll assist with guest check-ins, recommend drinks, and contribute to a friendly, inclusive team atmosphere. A focus on service, attention to detail, and strong English communication is essential.

You’ll join a supportive team, with opportunities for growth across Greene King brands and a benefits program including discounts and wellbeing support.