Front of House Host – Create Memorable Stays

Greene King; Blackwater; Vor Ort; GBP 21.000 - 24.000; Vollzeit

Benefits dieser Stelle

33% discount on brands

15% discount for loved ones

Free employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

50% discount at Greene King Inns and

Refer a friend bonus up to £1,500

Wagestream access to wages

Retail discounts up to 30%

Zusammenfassung

Greene King’s Chef & Brewer pubs are recruiting Hotel Staff to create memorable guest experiences in a welcoming, home-from-home setting. You’ll greet guests, assist with check-ins, answer calls, and resolve issues to ensure every stay is enjoyable.

You’ll work in a supportive team, upholding safety, cleanliness, and allergen controls while delivering warm, attentive service. Join a relaxed, inclusive environment that values development, teamwork and guest satisfaction.

Qualifikationen

• Willingness to learn and expand your skills.
• Great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Aufgaben

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Meet and greet our customers and check them into their hotel room upon arrival.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Kenntnisse

Customer service

Attention to detail

Team player

Communication

Positive attitude

Jobbeschreibung

Greene King’s Chef & Brewer pubs are recruiting Hotel Staff to create memorable guest experiences in a welcoming, home-from-home setting. You’ll greet guests, assist with check-ins, answer calls, and resolve issues to ensure every stay is enjoyable.

You’ll work in a supportive team, upholding safety, cleanliness, and allergen controls while delivering warm, attentive service. Join a relaxed, inclusive environment that values development, teamwork and guest satisfaction.