Hotel Duty Manager - Lead Guest Experience & Team

Whitbread Plc; Painter's Forstal; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a skilled Duty Manager for their hotel in Painter's Forstal. In this role, you'll utilize your leadership expertise to manage a reliable team, uphold health & safety standards, and ensure an exceptional guest experience. Ideal candidates will have strong communication and organisational skills, and experience in a management role within a retail or hospitality setting. This position offers training, a supportive environment, and opportunities for career advancement.

Benefits

Training and support

Whitbread Benefits Card

Qualifications

• Proven leadership experience in a retail or hospitality environment.
• Excellent communication skills to manage both team and guest interactions.
• Strong organisational skills for effective hotel management.

Responsibilities

• Manage a high-performing team to ensure smooth hotel operations.
• Guarantee adherence to health & safety standards.
• Create an exceptional guest experience through effective leadership.

Skills

Leadership skills

Communication skills

Organisational skills

Customer service

Job description

A leading hospitality company is seeking a skilled Duty Manager for their hotel in Painter's Forstal. In this role, you'll utilize your leadership expertise to manage a reliable team, uphold health & safety standards, and ensure an exceptional guest experience. Ideal candidates will have strong communication and organisational skills, and experience in a management role within a retail or hospitality setting. This position offers training, a supportive environment, and opportunities for career advancement.