Hostel Assistant (Locum)

Havebury Housing Partnership; Bury St Edmunds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community-focused housing organization in Bury St Edmunds is looking for Hostel Assistants (Locums) to ensure safety in the hostel and support residents towards independent living. Responsibilities include monitoring safety, assisting with re-letting rooms, and helping develop residents’ social skills. The position offers an hourly rate of £12.60 up to £30.30 on a zero-hour contract with flexible working options.

Responsibilities

• Carry out checks on residents to ensure safety and security.
• Ensure hostel rules are adhered to by residents.
• Assist with room preparation for re-letting.
• Help develop residents' social and life skills.
• Monitor and manage stock items as required.

Skills

Excellent communication and interpersonal skills

Awareness of importance of confidentiality and data protection

Knowledge of issues leading to homelessness

Computer literacy and ability to learn new IT systems

Empathy in relating with individuals

Desire to work with individuals to progress independent living skills

Resilience, flexibility, and adaptability

Job description

Overview

Here at Havebury Housing, we are looking for Hostel Assistants (Locums) to join our team at Lucy Adams House! Your role is to ensure the safety and security of the Project, colleagues, visitors and residents within the Lucy Adams service. You will be required to assist the Management Team and Support Workers to deliver support to residents and administration to help residents towards independent living. You will work closely with Support Workers to respond appropriately to resident’s day to day needs and manage the needs of the 24 hour hostel building.

We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

We’ve also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Please note this role is on a zero hour contract.

Responsibilities

• Carrying out checks on residents to ensure their safety and the security of the building and its visitors, monitoring activity in the hostel via CCTV, and ensuring access is only given to residents and authorised personnel


• Ensuring the rules of the hostel are adhered to by residents and when they fail to do so highlighting this with the Management and Support Team for appropriate action


• Assisting with the preparation of rooms for re-letting


• Assisting the Management team and Support Workers to help develop residents social and life skills


• To monitor and manage through relevant systems any stored or stock items as required in adherence to good housekeeping

Qualifications and attributes

• Excellent communication and interpersonal skills


• Awareness of importance of confidentiality and data protection


• Knowledge of issues leading to homelessness


• Computer literacy and ability to learn new IT systems


• Experience in relating effectively with individuals in an empathetic way


• A desire to work with individuals to progress independent living skills


• Demonstrate resilience, flexibility and adaptability

Benefits and terms

• An hourly rate of £12.60 up to £30.30 (dependent on the shift/hours worked)


• This role is on a 0 hour contract

At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.