Hospitality Supervisor / Team Leader

Ian; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A multi award-winning catering company in the UK is seeking a Hospitality Supervisor to join their team. In this role, you will ensure high standards of hospitality service at events and meetings. Responsibilities include liaising with clients, setting up meeting rooms, and maintaining food and health safety standards. Ideal candidates will hold Level 2 Food Safety and Health & Safety certificates. The role offers numerous benefits such as a paid day off for your birthday and opportunities for professional development.

Benefits

Annual birthday day off

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts at retail and leisure outlets

Cycle-to-work scheme

Paid day off to volunteer

Free lunch every workday

Access to Mental Health Charter App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Ability to communicate confidently and take instructions.
• Organized planning and following procedures.
• Understanding of food and health & safety requirements.

Responsibilities

• Ensure a high standard of hospitality service.
• Liaise with client reception regarding bookings.
• Service and clear areas with attention to detail.

Skills

Listening skills

Attention to detail

Communication skills

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team.

From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.

Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements.

You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24 / 7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website