Hospitality, Supermarket Assistant

Waitrose & Partners; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK grocery retailer is seeking an individual to manage their food counter, ensuring high standards of presentation and hygiene. The role includes maintaining stock levels, adherence to health and safety protocols, and providing excellent customer service. Candidates with experience in customer-facing roles and knowledge of food trends are desirable. Flexible working arrangements may be available to support a good work-life balance.

Qualifications

• Experience in a customer-facing role.
• Experience in a catering or hospitality environment.
• Up to date knowledge of food and drink trends.

Responsibilities

• Ensure highest hygiene standards at the food counter.
• Maintain stock levels for customer satisfaction.
• Follow health and safety protocols while handling open food.
• Support the shop team with general tasks.

Skills

Communication skills

Customer service

Knowledge of food trends

Job description

Responsibilities

• You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
• Staying on top of stock levels, ensuring the products our customers love are there when needed.
• Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.
• Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
• Supporting the wider shop team when required with general shopkeeping tasks.
• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable Skills / Experience

• Experience of working in a customer facing role is welcomed.
• Experience of working in a catering / hospitality environment.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

About Us

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.