Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Stevenage; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a vibrant and dynamic restaurant as an Assistant General Manager, where your leadership will inspire a passionate team dedicated to exceptional service. This role offers a unique opportunity to drive performance in a fast-paced environment, manage finances, and foster a culture of continuous improvement. With a strong emphasis on personal growth and wellness, you will be part of a supportive community that values diversity and authentic self-expression. If you are ready to make a positive impact in the hospitality industry, this is the perfect opportunity for you.

Benefits

£3000 bonus opportunity

Average of £140 tips per week

Access to Wagestream

Dedicated 6-week training program

Free food allowance

Discounts

Progression opportunities

Wellness support

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a team.
• Strong communication skills and problem-solving abilities.

Responsibilities

• Support the General Manager in leading the restaurant.
• Motivate the team to provide exceptional service.

Skills

Leadership

Communication

Problem-Solving

Financial Management

Education

Experience in Hospitality Management

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), Stevenage

Client: Wagamama

Location: Stevenage

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values, support and motivate your team to provide exceptional service, and strive to exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream, a dedicated 6-week training program, free food allowance, discounts, progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What We Look For:

An experienced hospitality manager capable of leading a team with positive behavior, driving performance in a fast-paced environment, and managing restaurant finances and budgets. A passionate leader who inspires and develops their team, with strong communication skills, problem-solving abilities, and a forward-thinking mindset.

The Wagamama Way:

Our philosophy of Kaizen — continuous improvement — guides us in all we do, from our food to our work environment. We celebrate diversity, promote change, and foster a supportive community where everyone’s unique story is valued. We ask you to bring your authentic self to the team.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. Tips are discretionary and not guaranteed.