Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Luton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager to join their vibrant team in Luton. This role is perfect for those with a passion for hospitality and a drive to inspire others. You'll play a key role in leading the restaurant, ensuring exceptional service, and fostering a positive work environment. With a competitive salary, bonus opportunities, and a range of benefits including a food allowance and wellness programs, this position offers a fantastic opportunity for growth and development. If you thrive in a fast-paced environment and are ready to make a positive impact, this is the role for you.

Benefits

£3000 bonus opportunity

Free food allowance on shifts

Discounts at Wagamama and other brands

Wellness programs

Family-friendly policies

Financial wellbeing support

Internal progression opportunities

Dedicated 6-week training program

Qualifications

• Experienced hospitality manager with a passion for food and service.
• Strong leadership skills and ability to inspire teams.

Responsibilities

• Support the General Manager in leading the restaurant operations.
• Inspire and motivate the team to provide exceptional service.

Skills

Team Leadership

Communication Skills

Financial Understanding

Problem-Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Luton, Bedfordshire

Client: Wagamama

Location: Luton, Bedfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama celebrates Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values, inspire and motivate the team to provide exceptional service, and strive to exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream to access up to 30% of earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What We Look For:

An experienced hospitality manager capable of leading a team with positive behavior, driving performance in a fast-paced environment. Strong communication skills, financial understanding, leadership in team development, problem-solving abilities, and a passion for inspiring teams are essential.

The Wagamama Way:

Our philosophy, Kaizen, meaning 'good change', guides us to constantly improve. We celebrate difference, promote personality over perfection, and foster trust and support through open conversations and safe spaces. We invite you to bring your authentic self to Wagamama.

Wagamama is proudly part of Disability Confident.

*Note: 100% of tips go to our teams. Tips vary by restaurant and are not guaranteed wages.