Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Basildon; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager to lead their restaurant team in a vibrant environment. This role is perfect for those passionate about hospitality and eager to inspire others. With a focus on exceptional service and a culture that celebrates positive change, you'll play a key role in driving the restaurant's success. Enjoy a competitive salary, bonus opportunities, and a range of benefits including a food allowance and wellness support. Join a team that values authenticity and fosters a supportive atmosphere, making every day a rewarding experience.

Benefits

£3000 Bonus Opportunity

Free Wagamama Food Allowance

Discounts at Wagamama and Other Brands

Wellness Support

Family-Friendly Policies

Financial Wellbeing Support

Dedicated 6-Week Training Program

Access to Wagestream

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communication and problem-solving skills essential.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate the team to provide exceptional service.

Skills

Team Management

Strong Communication Skills

Problem-Solving Skills

Financial Understanding

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), Basildon

Client:

wagamama

Location:

Basildon, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role |

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on every shift, discounts at Wagamama and other brands, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What we look for |

An experienced hospitality manager capable of leading a restaurant team with positive behavior, driving performance in a fast-paced, complex environment. Strong communication skills, financial understanding, team management experience, leadership ability, problem-solving skills, and a passion for inspiring teams are essential.

The Wagamama way |

Our philosophy of Kaizen—'good change'—drives us to continually improve. We celebrate difference, personality over perfection, and foster a culture of trust, support, and open communication. We welcome everyone and encourage you to bring your authentic self to work.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages.