Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Cambridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Assistant General Manager to join their vibrant team in Cambridge. This role is pivotal in leading the restaurant's operations, ensuring exceptional service while fostering a positive team environment. With a commitment to continuous improvement and inclusivity, you'll thrive in a fast-paced setting, driving team engagement and development. Enjoy a competitive salary, bonus opportunities, and a range of benefits, including a food allowance and wellness support. If you're ready to make a difference in the hospitality industry, this is the perfect opportunity for you.

Benefits

£3000 bonus opportunity

Average of £140 tips per week

Access to Wagestream

Dedicated 6-week training program

Free food allowance on shifts

Discounts at Wagamama and other brands

Internal progression opportunities

Wellness support

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a restaurant team positively.
• Strong communicator who engages with their team with care and consideration.

Responsibilities

• Support the General Manager in leading the restaurant effectively.
• Inspire and motivate your team to deliver exceptional service.

Skills

Hospitality Management

Team Leadership

Communication Skills

Budget Management

Problem Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Cambridge

Client: Wagamama

Location: Cambridge

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama celebrates Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be a key part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values, inspire and motivate your team to deliver exceptional service, and strive to exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What We Look For:

• Experienced hospitality manager capable of leading a restaurant team positively in a fast-paced environment.
• Strong communicator who engages with their team with care and consideration.
• Understanding of restaurant financial performance and opportunity identification.
• Ability to manage budgets and team performance.
• Passionate leader focused on team development and engagement.
• Problem solver who can make quick decisions.

The Wagamama Way:

Our philosophy of Kaizen—‘good change’—drives us to improve continuously, from our food to our work environment. We celebrate difference, personality, and inclusivity, creating safe spaces for honest conversations and authentic selves. We are committed to championing change in our communities and the planet.

All we ask is for you to bring your unique self to the table. Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages.