Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Colchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks an Assistant General Manager to lead their restaurant team in Colchester. This role is pivotal in driving exceptional service and team performance, embodying the values of a renowned dining experience. With a focus on continuous improvement and a passion for hospitality, you will inspire your team while managing operational budgets and enhancing financial performance. The position offers a competitive salary, bonus opportunities, and various benefits, making it an exciting opportunity for those looking to thrive in a dynamic environment.

Benefits

£3000 bonus opportunity

Average £140 tips per week

Free food allowance on every shift

Discounts at Wagamama and other brands

Wellness programs

Family-friendly policies

Financial wellbeing support

Dedicated 6-week training program

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communication skills fostering understanding among team members.
• Ability to manage restaurant and labor budgets effectively.

Responsibilities

• Support the General Manager in leading the restaurant team.
• Inspire and motivate the team to provide exceptional service.
• Drive performance in a fast-paced environment.

Skills

Hospitality Management

Strong Communication Skills

Financial Performance Understanding

Team Leadership

Problem Solving

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), Colchester

Client: Wagamama

Location: Colchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced, Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our continuous journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service while striving to exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on every shift, discounts at Wagamama and other TRG brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What We Look For:

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced environment.
• Strong communication skills that foster understanding and support among team members.
• Experience in understanding and improving the financial performance of a restaurant.
• Ability to manage restaurant and labor budgets.
• A passionate leader who manages team performance and development.
• An inspiring individual who engages their team to flourish in their roles and careers.
• A forward-thinking problem solver who can make quick decisions.

The Wagamama Way:

Our philosophy, Kaizen, meaning 'good change', drives us to continuously improve in all aspects—from our food to our work environment, and our community impact. We celebrate difference and personality over perfection, creating inclusive spaces for open, honest conversations. We ask you to bring your authentic self to Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams, based on management positions across UK restaurants, with actual tips varying by location. Tips are discretionary and not considered wages.