Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Bedford; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a vibrant and dynamic restaurant as an Assistant General Manager, where you'll lead a passionate team in delivering exceptional dining experiences. This role offers a unique opportunity to influence the restaurant's success while embodying values of positivity and hospitality. With a commitment to continuous improvement and community engagement, you'll thrive in an environment that values your contributions. Enjoy competitive benefits, including a generous bonus structure and training programs designed to foster your growth. This is more than just a job; it's a chance to make a real impact in the hospitality industry.

Benefits

£3000 bonus opportunity

Average of £140 tips per week

Access to Wagestream

Free food allowance on shifts

Discounts at Wagamama and other brands

Internal progression opportunities

Wellness support

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communicator who engages in meaningful conversations.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Team Leadership

Financial Performance Management

Communication Skills

Problem Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Bedford

Client: Wagamama

Location: Bedford, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream to access up to 30% of earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What we look for:

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced environment.
• A strong communicator who engages in meaningful conversations, ensuring team support and understanding.
• Experience in understanding financial performance and managing budgets.
• A passionate leader who manages team performance and development.
• An inspiring individual who motivates their team to flourish.
• A proactive problem solver who can think quickly and make decisions.

The Wagamama way:

Kaizen, meaning 'good change,' is our core philosophy—shaping everything we do, from our food to our mindset. We are committed to championing change in our communities and on the planet.

For over three decades, we’ve celebrated difference, valuing personality over perfection, welcoming everyone, and building trust and support. We create safe spaces for honest conversations and encourage you to bring your authentic self to Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams; they vary by restaurant and are left at guests' discretion. Tips are not wages and are not guaranteed.