Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Hemel Hempstead; On-site; GBP 30,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen im Gastgewerbe sucht einen Assistant General Manager, um das Team zu inspirieren und außergewöhnlichen Service zu bieten. In dieser Rolle sind Sie Teil des Führungsteams und unterstützen bei der Umsetzung der Unternehmenswerte. Mit einem starken Fokus auf Teamführung und Kundenservice bieten Sie eine positive Erfahrung für Gäste und Mitarbeiter. Profitieren Sie von einem wettbewerbsfähigen Gehalt, einem jährlichen Bonus und zahlreichen Vorteilen, die eine ausgewogene Work-Life-Balance fördern. Wenn Sie eine Leidenschaft für Gastfreundschaft haben und Veränderungen vorantreiben möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wagamama-Foodzulage

Rabatte bei Wagamama und anderen TRG-Marken

Wellness-Unterstützung

Familienfreundliche Richtlinien

Finanzielle Unterstützung

6-wöchiges Trainingsprogramm

Qualifications

• Erfahrung in der Leitung eines Teams im Gastgewerbe.
• Fähigkeit, in einem schnelllebigen Umfeld Leistung zu steigern.

Responsibilities

• Unterstützung des General Managers bei der Leitung des Restaurants.
• Motivation des Teams zur Bereitstellung außergewöhnlicher Dienstleistungen.

Skills

Führungskompetenz

Kommunikationsfähigkeiten

Finanzverständnis

Problemlösungsfähigkeiten

Job description

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Hospitality Operations Manager (Hiring Immediately), Hemel Hempstead

Client: Wagamama

Location: Hemel Hempstead, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on every shift, discounts at Wagamama and other TRG brands, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What we look for:

An experienced hospitality manager capable of leading a team with positive behavior, driving performance in a fast-paced environment. Strong communication skills, financial understanding, ability to manage budgets, leadership in team development, problem-solving skills, and the ability to inspire and engage your team are essential.

The Wagamama way:

Our philosophy, Kaizen, means ‘good change’ and shapes everything we do. We are committed to championing change, celebrating differences, and creating safe, inclusive spaces where everyone can be themselves and have real conversations.

All we ask is for you to dish up what makes you different. Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not considered wages and are not guaranteed.