Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Dartford; On-site; GBP 14,000 - 26,000; Full time

Job summary

Join a vibrant and dynamic team as an Assistant General Manager at a leading hospitality brand. In this role, you will play a crucial part in the restaurant's success, leading a passionate team to deliver exceptional service and create memorable dining experiences. With a commitment to personal and professional growth, you'll have access to extensive training and internal progression opportunities. This is not just a job; it's a chance to be part of a forward-thinking company that values diversity and encourages authentic self-expression. If you have a passion for hospitality and a drive for excellence, this opportunity is perfect for you.

Benefits

Competitive salary

Bonus opportunity

Free food allowance

Discounts at Wagamama

Internal progression opportunities

Financial wellbeing support

Wellness access

Family-friendly policy

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communicator engaging in genuine conversations.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate the team to deliver exceptional service.

Skills

Hospitality Management

Team Leadership

Communication Skills

Financial Management

Problem-Solving

Education

Experience in Hospitality Management

Job description

Hospitality Operations Manager (Hiring Immediately), Dartford

Client: Wagamama

Location: Dartford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and leadership behaviors, inspiring and motivating your team to deliver exceptional service, exceeding guest expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include:

• A competitive salary, £3000 bonus opportunity per year, and an average of £140 tips per week*
• Access up to 30% of your earnings before payday with Wagestream
• Dedicated 6-week training programme
• £14 - £25 free Wagamama food allowance on every shift
• 50% discount at Wagamama and 30% off all other TRG brands with family and friends
• Internal progression opportunities towards General Manager roles
• Kintsugi Wellness: access to counselors, cycle-to-work scheme, discounted gym and leisure
• Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support: salary-repaid loans for urgent needs

What We Look For

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced, complex environment
• Strong communicator who engages in genuine conversations, ensuring team support and understanding
• Experience in understanding restaurant financials and identifying opportunities
• Ability to manage restaurant and labor budgets
• A passionate leader focused on team performance and development
• An inspiring individual who motivates their team to nourish and flourish
• A forward-thinking problem solver, quick to make decisions

The Wagamama Way

Kaizen, meaning ‘good change,’ is our core philosophy—shaping everything we do, from our dishes to our work practices. We are committed to championing change, both in our communities and for the planet.

With three decades of acting differently, we celebrate diversity, personality over perfection, and welcome everyone’s unique story. We promise to support each other and create safe spaces for open and honest conversations.

All we ask is for you to bring your authentic self to the role.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams. The average tips are based on front-of-house management positions across all UK restaurants from 29/05/23 to 02/07/23. Tips vary by restaurant and are at guests’ discretion, not guaranteed or considered wages.