Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Maidstone; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Assistant General Manager to join their vibrant team. This role is pivotal in leading the restaurant's operations, ensuring exceptional service, and fostering a positive team environment. With a focus on personal growth and development, the company offers a supportive culture that values diversity and encourages innovation. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to driving performance. Join this exciting journey and make a meaningful impact in a fast-paced, rewarding environment.

Benefits

£3000 bonus opportunity

Free food allowance on shifts

Discounts at Wagamama and other brands

Dedicated 6-week training program

Wellness support

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager with a passion for food and service.
• Proven ability to lead teams and drive performance in fast-paced environments.

Responsibilities

• Support the General Manager in leading the restaurant operations.
• Inspire and motivate the team to provide exceptional service.

Skills

Team Leadership

Communication

Problem Solving

Financial Management

Job description

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Hospitality Operations Manager (Hiring Immediately), Maidstone

Client: Wagamama

Location: Maidstone, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role |

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values, inspire and motivate your team to provide exceptional service, and strive to exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream, a dedicated 6-week training program, free food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What we look for |

An experienced hospitality manager capable of leading a team positively, driving performance in a fast-paced environment, and managing financial performance and budgets. You should be a passionate leader, an effective communicator, a problem solver, and an inspiring figure for your team.

The Wagamama way |

Our philosophy of 'Kaizen' or 'good change' shapes everything we do, from our food to our work culture. We celebrate difference, prioritize personality over perfection, and are committed to creating inclusive, safe spaces for real conversations.

Wagamama is proudly part of Disability Confident.

*Tips are distributed entirely to our teams and are not considered wages. The average tips are based on management positions across UK restaurants during a specified period.