Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as an Assistant General Manager, where your passion for hospitality will shine. This role offers a unique opportunity to lead a vibrant team in a fast-paced environment, ensuring exceptional service and a memorable dining experience. With benefits like a competitive salary, bonus opportunities, and a supportive work culture focused on personal growth, you will thrive in your career while making a positive impact. Embrace the philosophy of continuous improvement and be part of a diverse team that values individuality and trust.

Benefits

£3000 bonus opportunity

Average of £140 tips per week

Free food allowance on shifts

Discounts at Wagamama and other brands

Dedicated 6-week training program

Wellness programs

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a team positively.
• Strong communication skills with a caring approach.
• Understanding of restaurant financial performance.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate your team to provide exceptional service.
• Manage budgets and team performance effectively.

Skills

Hospitality Management

Communication Skills

Budget Management

Leadership Skills

Problem-Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Ipswich

Client: Wagamama

Location: Ipswich

Job Category: Other

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EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values, inspire and motivate your team to provide exceptional service, and strive to exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream for up to 30% of earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What We Look For:

• Experienced hospitality manager capable of leading a team positively in a fast-paced environment.
• Strong communication skills with a caring approach.
• Understanding of restaurant financial performance and ability to identify opportunities.
• Ability to manage budgets and team performance.
• Leadership skills to inspire and develop teams.
• Problem-solving skills and quick decision-making ability.

The Wagamama Way:

Our philosophy, Kaizen, meaning ‘good change’, drives us to continually improve in all aspects — food, work, and community impact. We celebrate individuality, promote diversity, and foster trust and support within our team. We invite you to bring your authentic self to Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages.