Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Brighton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Assistant General Manager to join their vibrant team in Brighton. This role is perfect for a passionate leader who thrives in fast-paced environments and is committed to delivering exceptional service. You will be integral to the restaurant's success, working closely with the General Manager to inspire your team and foster a positive workplace culture. With numerous benefits, including a competitive salary and bonuses, this opportunity offers a rewarding career path in a supportive and inclusive environment. Join a company that values individuality and is dedicated to continuous improvement.

Benefits

£3000 bonus opportunity

Average of £140 tips per week

Free Wagamama food allowance

Discounts at Wagamama and other brands

Dedicated 6-week training program

Internal progression opportunities

Wellness programs

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager with a passion for food and service.
• Strong communicator with a focus on team support and development.

Responsibilities

• Support the General Manager in leading the restaurant team.
• Inspire and motivate team members to exceed service expectations.

Skills

Hospitality Management

Communication Skills

Budget Management

Leadership

Problem Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Brighton

Client: Wagamama

Location: Brighton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream, a dedicated 6-week training program, free Wagamama food allowance, discounts at Wagamama and other brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What We Look For:

• Experienced hospitality manager capable of leading a restaurant team positively in a fast-paced environment.
• Strong communicator with genuine care and support for team members.
• Understanding of restaurant financial performance and opportunity identification.
• Ability to manage budgets and develop team performance and careers.
• Inspirational leader who fosters a nourishing and flourishing team environment.
• Problem solver with quick decision-making skills.

The Wagamama Way:

Our philosophy, Kaizen, meaning ‘good change,’ drives us to continually improve in food, thinking, and working, with a focus on freshness and sustainability. We celebrate individuality and diversity, creating inclusive, supportive spaces where everyone can be themselves. We promise to support our team and foster trust and open conversations.

All we ask is for you to bring your unique self to the role.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams, based on management positions across UK restaurants, and are not guaranteed wages.