Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Bath; On-site; GBP 14,000 - 25,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager for their vibrant restaurant in Bath. This role is pivotal in leading the team and ensuring exceptional service, embodying the values of a celebrated dining experience. With a focus on personal development and community engagement, you will inspire your team while managing restaurant operations effectively. The company offers a competitive salary, generous bonuses, and unique perks, including a food allowance and wellness support. If you have a passion for hospitality and a drive for positive change, this opportunity is perfect for you.

Benefits

£3000 bonus opportunity

30% of earnings access before payday

Dedicated 6-week training program

Free food allowance on every shift

50% discount at wagamama

Kintsugi wellness access

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager with a passion for food and people.
• Ability to lead and inspire a team in a fast-paced environment.

Responsibilities

• Support the general manager in leading the restaurant team.
• Drive performance and provide exceptional service to guests.

Skills

Hospitality Management

Team Leadership

Communication Skills

Financial Acumen

Problem Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Bath

Client: wagamama

Location: Bath, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Assistant General Manager | Full Time

At wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an assistant general manager, you'll be an integral part of the restaurant leadership team, supporting the general manager in leading the restaurant in the wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include:

• A competitive salary, £3000 bonus opportunity per year, and an average of £140 tips per week*
• Access up to 30% of your earnings before payday with wagestream
• Dedicated 6-week training program
• £14 - £25 free wagamama food allowance on every shift
• 50% discount at wagamama and 30% off at other trg brands with family and friends
• Internal progression opportunities towards general management
• Kintsugi wellness access, including counseling, cycle to work scheme, and discounted gym memberships
• Family-friendly policies offering 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support through salary-repaid loans

What We Look For:

• An experienced hospitality manager capable of leading a team with positive behavior and driving performance in a fast-paced environment
• Strong communication skills, with the ability to have caring, genuine conversations that make team members feel supported
• Experience in understanding restaurant financials and identifying opportunities for improvement
• Ability to manage restaurant and labor budgets effectively
• A passionate leader who can develop their team and inspire growth
• A forward-thinking problem solver, quick to adapt and make decisions

The Wagamama Way:

Kaizen, meaning ‘good change,’ is our core philosophy—shaping our food, work, and mindset. We are committed to championing change in our communities and the planet.

Celebrating difference and personality over perfection, we foster a culture of trust, support, and open conversations. We invite you to bring your authentic self to wagamama.

All we ask is for you to dish up what makes you different.

Be you, be wagamama

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams; actual tips vary by restaurant and are left at guests’ discretion. Tips are not considered wages and are not guaranteed.