Hospitality Operations Coordinator (Hiring Immediately)

JR United Kingdom; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative and dynamic hospitality company is seeking a Front of House Manager to lead their team in a vibrant restaurant environment. This role is perfect for someone passionate about team development and delivering exceptional guest experiences. You will play a key role in coaching your team, managing shift schedules, and driving restaurant performance. With a commitment to individuality and diversity, the company offers a supportive atmosphere where your contributions are valued. Join a team that celebrates success and provides fantastic perks, including flexible hours and generous bonuses.

Benefits

Biweekly pay and tips sharing

Access to earnings before payday

Annual bonus opportunity

Flexible hours

Free food on shift

50% off meals outside work

Family-friendly policies

Pension schemes

Gym memberships

Long service awards

Qualifications

• Experience in managing and developing teams in a hospitality environment.
• Strong understanding of restaurant financial performance and labor management.

Responsibilities

• Lead and develop the front of house team to ensure excellent service.
• Manage shift planning and ensure adequate cover for smooth operations.

Skills

Team Development

Shift Planning

Financial Performance Management

Customer Service

Job description

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Hospitality Operations Coordinator (Hiring Immediately), Chelmsford

Client: Wagamama

Location: Chelmsford

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Front of House Manager | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to join us in our mission to nourish from bowl to soul.

The role:

As a Front of House Manager, you will be a leader passionate about creating a positive environment for guests and team members. You will support in coaching and developing your team to excel while driving restaurant performance and achieving excellent results.

We are looking for someone who:

• Is passionate about supporting and developing their team, maintaining high standards
• Has experience in shift planning and management, ensuring adequate cover and team coaching
• Knows about managing labor, rotas, and understands restaurant financial performance
• Loves celebrating successes and recognizes individual drivers and needs

What we offer:

• Biweekly pay and tips sharing
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours to support your side hustle
• Free food on shift and 50% off outside work to treat friends and family
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Opportunity to experience new menus first
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend

Additionally, we provide pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.

As this role is based at an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This process requires providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider vacancies in nearby non-airport restaurants.

*100% of tips go to our teams. Tips vary by restaurant and are left at guests' discretion. Tips are not considered wages and are not guaranteed.