Hospitality GM: Lead Dynamic Lounges to Delight Guests

Lounges; Sefton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A popular hospitality chain in Sefton is seeking a General Manager to lead its team and ensure an exceptional customer experience. You will be responsible for the team’s performance across shifts, maintaining high operational standards, and achieving customer satisfaction. If you have experience in hospitality management and a passion for delivering great service, this is the role for you. The position offers attractive benefits, including overtime pay and a company pension scheme.

Benefits

Overtime pay for extra hours

50% off food and drinks

28 days holiday pro rata

Company pension scheme

Career progression opportunities

Tips shared among the team

Qualifications

• Experience as a General Manager, Assistant Manager, or similar role in hospitality.
• Familiarity with managing bar environments and food preparation.
• Ability to manage through KPIs and budget considerations.

Responsibilities

• Lead the team to deliver high-quality service across all shifts.
• Ensure customer satisfaction and manage operational standards.
• Oversee training and recruitment for front-of-house staff.

Skills

Leadership in hospitality

Customer service

KPI management

Training and recruitment

Operational management

Job description

A popular hospitality chain in Sefton is seeking a General Manager to lead its team and ensure an exceptional customer experience. You will be responsible for the team’s performance across shifts, maintaining high operational standards, and achieving customer satisfaction. If you have experience in hospitality management and a passion for delivering great service, this is the role for you. The position offers attractive benefits, including overtime pay and a company pension scheme.