Hospitality-Driven Workplace Experience Lead (London)

Jones Lang LaSalle Incorporated; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Jones Lang LaSalle Incorporated in London is seeking a Workplace Experience Ambassador to deliver exceptional client experience on-site at a select portfolio of properties. You will greet visitors, coordinate reception activities, and support the delivery of services across facilities, engineering, and events.

The role emphasizes hospitality, strong people skills, and the ability to work with client partners and vendors to ensure smooth operations and a welcoming, safe workplace.

Qualifications

• Experience in hospitality, facilities management, operations or CRE.
• Excellent customer service and professionalism.
• Ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office; interest in technology.

Responsibilities

• Provide a warm, courteous welcome at the reception area.
• Support health and safety measures and promote a safe workplace.
• Serve as initial contact for client employee inquiries and issues.
• Assist with events, conference room bookings and vendor coordination.
• Respond to requests within one day and follow up with clients.

Job description

Jones Lang LaSalle Incorporated in London is seeking a Workplace Experience Ambassador to deliver exceptional client experience on-site at a select portfolio of properties. You will greet visitors, coordinate reception activities, and support the delivery of services across facilities, engineering, and events.

The role emphasizes hospitality, strong people skills, and the ability to work with client partners and vendors to ensure smooth operations and a welcoming, safe workplace.