Guest Experience Concierge

Jones Lang LaSalle Limited; Greater London; Sur place; GBP 22 000 - 30 000; Plein temps

Résumé du poste

Jones Lang LaSalle Limited is seeking a Guest Services Ambassador to join our team in London. The role focuses on delivering exceptional front-of-house service, hosting visitors, and ensuring a seamless client experience across reception and meeting spaces.

The successful candidate will have at least 1 year of Front of House experience in a corporate or hospitality setting, with strong customer focus, excellent organisation, and proficiency in MS Office.

Qualifications

• At least 1 year of Front of House experience in corporate or hotel settings.
• Strong customer service and empathy, with a can-do attitude.
• Excellent organisational skills and attention to detail.
• Proficient with MS Office and standard reception procedures.
• Ability to work in a busy, pressurised environment and be discreet.

Responsabilités

• Host visitors in lobby and reception areas, ensuring a warm welcome.
• Coordinate with hosts and manage room allocations across floors.
• Provide information service about local area and events.
• Maintain immaculate visitor spaces and report issues.
• Support HSBC colleagues and customers with service excellence.

Connaissances

Front of House

Customer Service

Communication

Team player

Problem solving

Outils

MS Office

Description du poste

Jones Lang LaSalle Limited is seeking a Guest Services Ambassador to join our team in London. The role focuses on delivering exceptional front-of-house service, hosting visitors, and ensuring a seamless client experience across reception and meeting spaces.

The successful candidate will have at least 1 year of Front of House experience in a corporate or hospitality setting, with strong customer focus, excellent organisation, and proficiency in MS Office.