Workplace Experience Host

Jones Lang LaSalle Incorporated; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Well-being support

Career development

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Workspace Experience Ambassador to ensure best-in-class visitor and colleague experiences across HSBC Global Headquarters in London. The role emphasizes service excellence, proactive engagement, and pristine workspace conditions within a hybrid office setup.

You will manage meeting rooms, support events, and collaborate with security, facilities, and hospitality teams while maintaining safety standards and a guest-centric culture.

Qualifications

• Experience in front-of-house in a corporate environment.
• Exceptional customer service and empathy.
• Ability to communicate with diverse stakeholders.
• Organised with attention to detail.
• Experience with meeting room reservations and workplace services.

Responsibilities

• Welcome visitors with service excellence and warmth.
• Engage with employees to anticipate needs.
• Manage spaces including meeting rooms and communal areas.
• Support events and run desk-based tasks.
• Liaise with security, facilities and hospitality teams.
• Ensure Health and Safety procedures are followed.

Skills

Front of House experience

Customer service

Communication skills

Teamwork

Organisational skills

Education

A-levels or equivalent

Tools

Reception systems

Meeting room reservations

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Workspace Experience Ambassador to ensure best-in-class visitor and colleague experiences across HSBC Global Headquarters in London. The role emphasizes service excellence, proactive engagement, and pristine workspace conditions within a hybrid office setup.

You will manage meeting rooms, support events, and collaborate with security, facilities, and hospitality teams while maintaining safety standards and a guest-centric culture.