Hospitality Assistant

Compass Group UK; Woking; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality provider is seeking a Hospitality Assistant for a 32-hour contract at RHS Garden Wisley. The role involves food preparation, customer service, and upholding health and safety standards in a vibrant team environment. Ideal candidates should demonstrate excellent communication skills, initiative, and reliability. Generous benefits include free meals, parking, and access to company perks. Join a dynamic environment dedicated to exceptional service amidst beautiful surroundings.

Benefits

Generous holiday entitlement

Free parking on site

Free staff meals

Access to training and development

On-site F&B discounts

Qualifications

• Passion for delivering outstanding service and a friendly demeanor.
• Initiative in making decisions for customers.
• Ability to work under pressure.

Responsibilities

• Assist with food production and preparation.
• Deliver exceptional customer service.
• Support catering operations while ensuring compliance with health and safety regulations.

Skills

Customer service

Team player

Communication skills

Time-keeping

Reliability

Job description

Hospitality Assistant

Salary: £12.21 per hour

Location: RHS Garden Wisley

Contract Type: 32 hours per week, permanent, site based, 4 days over 7 days per week

We're on the lookout for enthusiastic Hospitality Assistant’s to join our fantastic, busy catering team at RHS Garden Wisley on a 32‑hour contract. As a Hospitality Assistant, you will be part of a hard‑working, friendly team whose common goal is to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open year‑round. There are multiple food outlets on site, ranging from a restaurant to cafés.

This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. You will also support the delivery of excellent front‑of‑house operation standards onsite by welcoming guests, serving food & drinks, operating the till system, serving coffees, and supporting on‑site events.

What can we offer you:

• A collaborative and inclusive culture, where your ideas are valued and creativity is encouraged.
• The chance to work in a truly beautiful and inspiring setting, surrounded by nature and stunning gardens.
• Generous holiday entitlement.
• Free parking on site.
• Free staff meals whilst at work.
• Access to Compass Group company perks & benefits.
• Perks for Works discounts and promotions.
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
• On‑site F&B discounts.

The Ideal Candidate:

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.
• Demonstrate exceptional time‑keeping and reliability.
• Have a safety‑first mindset.

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‑quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK, including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. We operate a host of bespoke cafés and restaurants and deliver private events ranging from small meetings to large‑scale ground events of up to 1,000 people. A full list of our venues can be found on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams and a commitment to putting our people first. Restaurant Associates is an equal‑opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability‑led practices and have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.