Hospitality Accommodation Supervisor - Lead Housekeeping

DoubleTree by Hilton; Southampton; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Employee discounts on food, drink and

Learning and development opportunities

Free parking where applicable

Uniform provided

Job summary

Doubletree by Hilton Southampton is seeking an Accommodation Supervisor to lead the Housekeeping and Accommodation team on a permanent, full-time basis in Southampton. You will ensure daily tasks are delivered to high standards and focus on delivering outstanding guest experiences.

This role emphasizes customer-focused service, rota assistance, stock control, and proactive management of guest requests to maintain the hotel’s reputation for excellence.

Qualifications

• Excellent attention to detail and commitment to high standards.
• Strong, confident communication with guests and colleagues.
• Ability to thrive under pressure in a fast-paced hotel environment.
• Committed and motivated individual with a guest-focused mindset.
• Ability to supervise housekeeping and accommodation teams.

Responsibilities

• Deliver excellent customer service with a friendly and informed approach.
• Supervise the Housekeeping and Accommodation team to high standards.
• Assist with rotas and stock control and management.
• Contribute to daily housekeeping duties including deep cleaning and replenishment.
• Manage guest requests in a timely and efficient manner.

Skills

Attention to detail

Confident communicator

Under pressure

Motivated

Job description

Doubletree by Hilton Southampton is seeking an Accommodation Supervisor to lead the Housekeeping and Accommodation team on a permanent, full-time basis in Southampton. You will ensure daily tasks are delivered to high standards and focus on delivering outstanding guest experiences.

This role emphasizes customer-focused service, rota assistance, stock control, and proactive management of guest requests to maintain the hotel’s reputation for excellence.