Accommodation Supervisor

Klarent Hospitality Limited; Chilworth; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounts on meals and stays

Learning & progression

Friends & family rates

Employee Assistance Program

Leisure club access

Long service awards

Recognition programs

Refer a friend bonus

Annual social events

Free parking

Staff meals on duty

Uniform provided

Job summary

Klarent Hospitality Limited, managing DoubleTree by Hilton Southampton in Chilworth near Southampton, is seeking an Accommodation Supervisor to lead the Housekeeping and Accommodation team. You will oversee daily tasks, respond to guest requests promptly and maintain high cleanliness standards.

You should be a strong communicator, thrive under pressure, and deliver excellent customer service. The role offers progression opportunities and employee perks across the group.

Qualifications

• To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
• Assist with rotas and stock control and management
• Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
• Manage guest requests in a timely and efficient manner. We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you! Excellent attention to detail- someone who is committed to delivering high standards
• Strong and confident communicator
• Someone who can thrive under pressure
• Exceptional customer service skills
• A committed and motivated individual. Doubletree by Hilton Southampton, Bracken Place, Chilworth, Southampton, Hampshire, SO16 3RB, This Hotel is proudly managed by Klarent Hospitality.

Responsibilities

• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards.
• Assist with rotas and stock control and management.
• Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment.
• Manage guest requests in a timely and efficient manner.

Job description

• To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.

• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards

• Assist with rotas and stock control and management

• Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment

• Manage guest requests in a timely and efficient manner. We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you! Excellent attention to detail- someone who is committed to delivering high standards

• Strong and confident communicator

• Someone who can thrive under pressure

• Exceptional customer service skills

• A committed and motivated individual. Doubletree by Hilton Southampton, Bracken Place, Chilworth, Southampton, Hampshire, SO16 3RB, This Hotel is proudly managed by Klarent Hospitality.

• We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth., Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. Take in the fresh country air when you visit the beautiful New Forest from your base in Southampton, the closest city to the forest. Savor a DoubleTree chocolate chip cookie upon arrival and settle into your modern guest room or suite. All rooms feature a 32-inch LCD TV and WiFi access. Our suites provide extra space, a seating area, coffee machine and a later check-out time. Upgrade to a Deluxe Room to enjoy additional amenities such as fluffy bathrobes and slippers, a welcome plate and a one-hour extended checkout. Set on a hill, our hotel is located over five floors and features modern decor throughout. We are nestled among a woodland backdrop, providing wonderful views and photo opportunities for weddings and special events. Keep up your fitness routine in the 24-hour fitness center or simply relax on the terrace of our restaurant, Bracken Place, and take in the garden view. The cosy bar also offers the perfect spot to unwind with comfy sofas and a large screen TV.

• Amazing discounts on food, drink and accommodation throughout the group

• Huge opportunities for Learning, Development and Progression

• Excellent rates for friends and family

• Employee Assistance Program

• Free use of the Leisure Club where applicable

• Long Service Awards

• Recognition Awards

• Refer a Friend Bonus

• Annual Social Events

• Free Parking where applicable

• Staff Meals on duty

• Uniform provided