Guest-Focused Accommodation Supervisor | Lead Housekeeping

Klarent Hospitality Limited; Coventry; Hybrid; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Discounts on food & accommodation

Learning and progression opportunities

Employee assistance program

Free parking

Staff meals on duty

Uniform provided

Annual social events

Job summary

Klarent Hospitality Limited is seeking an Accommodation Supervisor to lead the Housekeeping and Accommodation team, ensuring daily tasks meet high standards and guest needs are met with a friendly, informed approach.

You will supervise staff, assist with rotas and stock control, contribute to daily duties, and manage guest requests efficiently to maintain excellent service levels across the hotel.

Qualifications

• Excellent attention to detail and commitment to high standards.
• Strong communication skills and confident demeanor.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills and guest focus.
• Self-motivated with a positive attitude.

Responsibilities

• Lead and supervise the Housekeeping and Accommodation team to high standards.
• Assist with rotas and stock control and management.
• Contribute to daily housekeeping duties including deep cleaning and replenishment.
• Manage guest requests in a timely and friendly manner.

Skills

Attention to detail

Communicator

Thrives under pressure

Customer service

Motivated

Job description

Klarent Hospitality Limited is seeking an Accommodation Supervisor to lead the Housekeeping and Accommodation team, ensuring daily tasks meet high standards and guest needs are met with a friendly, informed approach.

You will supervise staff, assist with rotas and stock control, contribute to daily duties, and manage guest requests efficiently to maintain excellent service levels across the hotel.