Hospital Switchboard & Reception – Part-time, 6 hrs/wk

Queen Victoria Hospital NHS Trust; East Grinstead; On-site; GBP 40,000 - 60,000; Part time

Job summary

A specialist NHS hospital is looking for an experienced Day time Switchboard Assistant. The role involves operating the switchboard, handling calls from staff and the public, and assisting patients and visitors. Candidates must demonstrate strong communication skills and flexibility in working shifts. The position is part-time at 6 hrs per week, on a 4-week shift pattern covering both day and night shifts. Applications close on Monday 1 Dec 2025.

Qualifications

• Experience in switchboard operations and customer service.
• Ability to work within a team and flexibly according to shift patterns.
• Strong communication skills, especially while dealing with complex needs.

Responsibilities

• Operating the Trust Switchboard and deliver efficient call handling.
• Assisting patients, staff, and visitors during receptions.
• Responding to emergency situations as required.
• Carrying out administrative tasks related to switchboard operations.

Job description

A specialist NHS hospital is looking for an experienced Day time Switchboard Assistant. The role involves operating the switchboard, handling calls from staff and the public, and assisting patients and visitors. Candidates must demonstrate strong communication skills and flexibility in working shifts. The position is part-time at 6 hrs per week, on a 4-week shift pattern covering both day and night shifts. Applications close on Monday 1 Dec 2025.