Hospital Receptionist - Patient Experience & Front Desk

Cygnet Group; Baildon; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Employee discount savings

Staff referral scheme

Job summary

Cygnet Group is seeking a dedicated Receptionist for Cygnet Elowen Hospital in Derbyshire. You will be the welcoming face, delivering outstanding customer service and supporting day-to-day running.

Working 40 hours per week, Monday to Friday, with 8:00am–4:00pm or 9:00am–5:00pm shifts, you will help create a positive experience for visitors, colleagues and people in care. A DBS check is required for successful applicants.

Qualifications

• Experience in reception/administration handling customers
• Strong numerical and literacy skills (GCSE Maths and English)
• Confidentiality and attention to detail
• Computer literacy with MS Office

Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

Skills

Reception experience

Organised

Multi-tasking

Computer literacy

Telephone systems

Communication skills

Confidentiality

Numeracy & literacy (GCSE)

Education

GCSE Maths and English

Tools

MS Office (Windows/Word/Excel/Outlook)

Telephone systems

Job description

Cygnet Group is seeking a dedicated Receptionist for Cygnet Elowen Hospital in Derbyshire. You will be the welcoming face, delivering outstanding customer service and supporting day-to-day running.

Working 40 hours per week, Monday to Friday, with 8:00am–4:00pm or 9:00am–5:00pm shifts, you will help create a positive experience for visitors, colleagues and people in care. A DBS check is required for successful applicants.