Healthcare Receptionist & Front Desk Support

NHS Jobs; Heanor; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary £28,050 per year

Career progression opportunities

Supervision & support

Pension scheme

Cycle to work scheme

Employee discount

Job summary

Cygnet Elowen Hospital is seeking a dedicated Receptionist to be the welcoming face of the site and support the smooth day-to-day operations. The role involves greeting visitors, handling calls, and coordinating reception duties on a 40-hour week, with standard daytime shifts.

The ideal candidate will have proven reception or administrative experience, be highly organised, and comfortable using Windows-based software.

Qualifications

• Experience in customer-facing roles and front desk support.
• Good numeracy and literacy with confidentiality awareness.
• Proficient with standard office software and phone systems.

Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors and notify staff of arrival
• Ensure sign-in/out and patient movement is recorded
• Answer and transfer calls; take messages as needed
• Sort and distribute post; assist with general office duties
• Keep reception area clean and tidy
• Promote safety and security on site and ensure protocol compliance

Skills

Reception experience

Organised

Computer literacy

Telephone systems

Communication skills

Attention to detail

Education

GCSE Maths & English

Tools

Microsoft Windows

Word

Excel

Outlook

Job description

Cygnet Elowen Hospital is seeking a dedicated Receptionist to be the welcoming face of the site and support the smooth day-to-day operations. The role involves greeting visitors, handling calls, and coordinating reception duties on a 40-hour week, with standard daytime shifts.

The ideal candidate will have proven reception or administrative experience, be highly organised, and comfortable using Windows-based software.