Receptionist - Hospital Front Desk (Growth & Benefits)

Cygnet; East Midlands; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Employee discount savings

Job summary

Cygnet Elowen Hospital in Derbyshire seeks a dedicated Receptionist to be the welcoming face of the service, delivering outstanding customer care and supporting daily operations.

Working 40 hours per week, Monday to Friday, with shifts from 8:00 am–4:00 pm or 9:00 am–5:00 pm, the role focuses on creating a positive experience for visitors and colleagues while maintaining confidentiality and efficient front-desk processes.

Qualifications

• Experience as receptionist/administrator handling front-desk duties.
• Excellent communication and customer-service ethos.
• Confidential handling of sensitive information.
• Proficient with standard office software.

Responsibilities

• Provide professional, welcoming reception experience.
• Greet visitors and notify staff of arrival.
• Ensure sign-in/out and patient movement recorded.
• Answer and transfer calls and take messages.
• Sort post and assist with general office tasks.

Skills

Customer service

Organisational skills

Multitasking

Telephone handling

Communication

Confidentiality

Education

GCSE Maths and English

Tools

Windows/Word/Excel/Outlook

Job description

Cygnet Elowen Hospital in Derbyshire seeks a dedicated Receptionist to be the welcoming face of the service, delivering outstanding customer care and supporting daily operations.

Working 40 hours per week, Monday to Friday, with shifts from 8:00 am–4:00 pm or 9:00 am–5:00 pm, the role focuses on creating a positive experience for visitors and colleagues while maintaining confidentiality and efficient front-desk processes.