Hospital Porter

KIMS Hospital Ltd; Maidstone; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday Pay

Free Secure Staff Parking

Pension Scheme

Free Eye Test

Job summary

KIMS Hospital in Maidstone is seeking a Guest Services Porter to join our dedicated team. In this varied role you will provide a professional, friendly portering service supporting patients, visitors and colleagues while helping to deliver an exceptional patient experience across the hospital.

Key duties include transporting patients and equipment around the hospital, assisting with admissions and discharges, guiding visitors, and ensuring public areas are clean and safe.

Qualifications

• Excellent customer service and communication skills.
• Previous hospital portering or patient-facing experience.
• Experience in a healthcare environment.

Responsibilities

• Transport patients, equipment, stores, specimens and other items safely throughout the hospital.
• Welcome, assist and escort patients and visitors, providing a warm and professional service.
• Assist with admissions and discharges, offering guidance as needed.
• Assist with security, car parking and maintaining tidy public areas across the hospital.
• Respond effectively to emergencies and support hospital operations with colleagues.

Skills

Customer service

Communication

Teamwork

Hospital portering

Healthcare environment

Job description

Location: KIMS Hospital, Maidstone, Kent

Salary: £13.20 per hour

Working Pattern: Monday – Sunday between 06:30 and 20:30 (rota basis)

Are you passionate about delivering outstanding customer service? Do you enjoy helping people and working in a fast-paced environment? Are you looking for a varied role where you can make a real difference to every patient's experience?

We're looking for a Guest Services Porter to join our dedicated team at KIMS Hospital. In this varied and rewarding role, you'll provide a professional, friendly, and efficient portering service, supporting patients, visitors and colleagues while helping to deliver an exceptional patient experience across the hospital.

Key Responsibilities

• Transport patients, equipment, stores, specimens, and other essential items safely throughout the hospital.
• Welcome, assist and escort patients and visitors, ensuring they receive a warm and professional service.
• Support patient admissions and discharges, providing guidance and assistance where required.
• Assist with security, car parking and maintaining safe, tidy public areas across the hospital.
• Respond effectively to emergencies and work collaboratively with colleagues to support hospital operations.

Who we are looking for

• Excellent customer service and communication skills.
• Friendly, professional, and patient-focused approach.
• Ability to work effectively both independently and as part of a team in a busy environment.
• Previous experience in a hospital portering or similar customer-facing role.
• Experience working within a healthcare environment.

You’ll join a collaborative one-team environment, working alongside colleagues across the hospital to achieve shared goals. We value integrity, honesty, respect and a calm, constructive approach, while encouraging our people to develop their knowledge, make decisions and continually look for better ways of working.

KIMS Hospital bank workers enjoy the following benefits:

• Competitive Hourly Rate
• Holiday Pay
• Free Secure Staff Parking
• Pension Scheme
• Free Eye Test

If you're ready to make a difference and be part of a team committed to delivering exceptional patient care, we'd love to hear from you.

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email [e-mail]

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

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