Guest Services Porter

KIMS Hospital Ltd; Grove Green; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Holiday Pay

Free Secure Staff Parking

Pension Scheme

Annual Flu Vaccination

Free Eye Test

Job summary

KIMS Hospital Ltd in England is seeking a friendly, professional hospital porter to support day-to-day operations. You will transport patients, equipment and supplies safely, welcome and escort patients and visitors, and help with admissions and discharges.

You will work within a dynamic hospital setting, focusing on safety, service quality, and patient comfort. In this busy role, you will also assist with security and car parking, maintain clean, safe public areas, and respond effectively to

Qualifications

• Hospital portering or similar customer-facing experience.
• Experience in a healthcare environment.
• Excellent interpersonal and communication skills.

Responsibilities

• Transport patients, equipment, stores, specimens safely.
• Welcome, assist and escort patients and visitors.
• Support admissions and discharges.
• Assist with security, parking and maintaining public areas.
• Respond to emergencies and collaborate with colleagues to support operations.

Skills

Customer service

Communication

Teamwork

Professionalism

Patient-focused approach

Job description

• Transport patients, equipment, stores, specimens, and other essential items safely throughout the hospital.
• Welcome, assist and escort patients and visitors, ensuring they receive a warm and professional service.
• Support patient admissions and discharges, providing guidance and assistance where required.
• Assist with security, car parking and maintaining safe, tidy public areas across the hospital.
• Respond effectively to emergencies and work collaboratively with colleagues to support hospital operations., Take reassurance from knowing that your interviewer can often be as nervous as you. Be polite, honest and open, maintaining eye contact with them. Talk as clearly and confidently as you can and if you don't understand a question, ask for clarification. When answering, focus on positive experiences and be prepared to go into detail about your previous positions and your future aspirations.
  Excellent customer service and communication skills.
• Friendly, professional, and patient-focused approach.
• Ability to work effectively both independently and as part of a team in a busy environment.

Desirable Criteria

• Previous experience in a hospital portering or similar customer-facing role.
• Experience working within a healthcare environment., You'll join a collaborative one-team environment, working alongside colleagues across the hospital to achieve shared goals. We value integrity, honesty, respect and a calm, constructive approach, while encouraging our people to develop their knowledge, make decisions and continually look for better ways of working.
  Competitive Hourly Rate

• Holiday Pay
• Free Secure Staff Parking
• Pension Scheme
• Annual Flu Vaccination
• Free Eye Test