Hospital-at-Home Administrative Support

Transformation Unit; Chelmsford; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust in Chelmsford is seeking an Administrative Support Worker to join Hospital at Home. Based at Broomfield Hospital, you will coordinate referrals, manage patient records and support the clinical team to deliver hospital-level care in the home.

You will act as the first point of contact for patients and professionals, monitor inboxes and calls, handle clerical tasks, and help produce reports to improve service delivery.

Qualifications

• Knowledge of Trust IT systems.
• S1 knowledge.
• Microsoft Office good working knowledge.

Responsibilities

• Being the friendly first point of contact for patients, carers, and healthcare professionals.
• Keeping our service organised by managing referrals, patient records, and clinical administration.
• Supporting the coordination of patient visits and ensuring information reaches the right people at the right time.
• Monitoring inboxes, answering calls, and helping to resolve queries efficiently.
• Ordering supplies and helping to keep our teams equipped to deliver outstanding care.
• Helping the Business admin to produce reports and maintaining data that help shape and improve our service.

Skills

Knowledge of Trust IT systems

S1 knowledge

Microsoft Office

Job description

Mid and South Essex NHS Foundation Trust in Chelmsford is seeking an Administrative Support Worker to join Hospital at Home. Based at Broomfield Hospital, you will coordinate referrals, manage patient records and support the clinical team to deliver hospital-level care in the home.

You will act as the first point of contact for patients and professionals, monitor inboxes and calls, handle clerical tasks, and help produce reports to improve service delivery.