(*) Admin and Clerical Visits Coordinator | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Chelmsford; Presencial; GBP 24 000 - 30 000; Tempo integral

Resumo da oferta

Southend University Hospital NHS Trust in Chelmsford Central Health Hub invites applications for an Admin and Clerical Visits Coordinator. You will manage patient records, scheduling, correspondence and ensure accurate processing of information within the maternity team.

You will work closely with healthcare professionals, supporting seamless maternity services with strong organisational skills and attention to detail. This fixed-term post is 6 months and close to closing dates.

Qualificações

• Excellent organisational skills and attention to detail.
• Ability to manage patient records and appointments accurately.
• Commitment to Trust policies and high standards of care.

Responsabilidades

• Provide comprehensive administrative support to maternity services.
• Manage maternity referrals, bookings and dating scans scheduling.
• Coordinate visits, handle enquiries, and support the multidisciplinary team.
• Support lone worker safety during home visits when applicable.

Conhecimentos

Administration

Scheduling

Record keeping

Communication

Descrição da oferta de emprego

(**) Admin and Clerical Visits Coordinator | Mid and South Essex NHS Foundation Trust

Company:

Company: Southend University Hospital NHS Trust

Become an integral part of the Broomfield Community Maternity Team, based at the Chelmsford Central Health Hub, where you'll contribute to providing exceptional care for expectant mothers and their families.

In this role, you’ll take on a variety of administrative responsibilities, including managing patient records, scheduling appointments, handling correspondence, and ensuring the accurate and timely processing of patient information.

You’ll work closely with healthcare professionals, playing a vital role in supporting the delivery of seamless maternity services. This position requires excellent organisational skills, attention to detail, and a commitment to upholding the Trust’s policies, procedures, and high standards. By joining our team, you’ll be part of a supportive and collaborative environment, making a positive impact on the lives of patients and their families during one of the most important times in their lives.

***Please note this post is a 6 month fixed term contract from start date***

Provide a comprehensive and efficient administrative service within agreed timescales, ensuring all maternity documentation is accurately prepared, processed, and maintained. Handle telephone enquiries promptly and professionally, seeking advice when appropriate, and support clear and effective communication across the maternity and wider multidisciplinary team, as well as with patients and visitors.

Ensure all appointments are scheduled in a timely manner, including processing maternity referrals and arranging dating scans. Provide administrative support to maternity staff and use relevant computer systems for booking appointments, completing referrals, and cashing up clinics to support clinicians in delivering high‑quality patient care.

Coordinate visits and offer support to community midwives and MCAs by providing telephone check‑ins and ensuring appropriate safety monitoring for lone workers during home visits.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires. – for some roles – i.e. roles for band 2 to 4, inclusive.

This advert closes on Wednesday 28 Oct 2026