Hospital-at-Home Admin & Care Coordination Assistant

Southend University Hospital NHS Trust; Chelmsford; On-site; GBP 22,000 - 26,000; Full time

Job summary

Southend University Hospital NHS Trust is seeking a friendly and proactive Administrative support worker to join Hospital at Home across Mid and South Essex. You will coordinate referrals, manage patient information and support the clinical team with day-to-day administration, helping deliver hospital-level care at home.

Based at Broomfield Hospital, you will work within a multidisciplinary team, handling referrals, patient records and reporting.

Responsibilities

• Being the friendly first point of contact for patients, carers, and healthcare professionals.
• Keeping our service organised by managing referrals, patient records, and clinical administration.
• Supporting the coordination of patient visits and ensuring information reaches the right people at the right time.
• Monitoring inboxes, answering calls, and helping to resolve queries efficiently.
• Ordering supplies and helping to keep our teams equipped to deliver outstanding care.
• Helping the Business admin to produce reports and maintaining data that help shape and improve our service.

Job description

Southend University Hospital NHS Trust is seeking a friendly and proactive Administrative support worker to join Hospital at Home across Mid and South Essex. You will coordinate referrals, manage patient information and support the clinical team with day-to-day administration, helping deliver hospital-level care at home.

Based at Broomfield Hospital, you will work within a multidisciplinary team, handling referrals, patient records and reporting.