Horticultural Retail Manager

MorePeople; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading independent garden centre in Dorset is looking for a Horticultural Retail Manager to oversee plant sales management and lead a passionate retail team. The ideal candidate will have strong leadership and customer service skills, alongside in-depth plant knowledge. This role offers the chance to make a significant impact in a growing business focused on enhancing its plant offerings.

Benefits

Supportive team environment

Immediate start available

Qualifications

• Experience in managing plant sales areas and retail teams.
• Ability to resolve customer queries effectively.
• Competence in stock management and visual merchandising.

Responsibilities

• Oversee financial management of the plant department.
• Provide creative visual merchandising for plant displays.
• Lead and motivate the plant retail team.

Skills

Staff management experience

Customer service skills

Extensive plant knowledge

Competence with EPOS systems

IT skills (Excel essential, Canva desirable)

Education

Relevant horticultural qualification or equivalent hands-on experience

Tools

EPOS systems

Excel

Canva

Job description

Horticultural Retail Manager

Dorset
Salary: £30,000- £35,000

The Opportunity

We're excited to be working with a well-established, award-winning, independent garden centre who are creating a brand-new Plant Retail Manager position.

This is a fantastic time to join the business, as they continue to grow and invest in their plant offering. The successful candidate will work closely with the Director of Plants, taking responsibility for the management of the plant sales area and leading a passionate retail team.

If you're an experienced plant area manager with strong leadership skills and a genuine passion for horticulture, this is an opportunity not to be missed.

Key Responsibilities

• Oversee the financial management of the plant department, including sales analysis, purchasing, invoicing, and stock wastage.
• Manage ordering and stock control, ensuring availability and accuracy while responding to seasonal demand.
• Deliver creative visual merchandising, developing engaging plant displays and promotions.
• Lead, train, and motivate the plant retail team, including seasonal and weekend staff.
• Provide an outstanding customer experience, resolving queries and complaints with professionalism.
• Oversee weekly deliveries, ensuring quality and efficiency when plants arrive on site.
• Ensure compliance with health and safety standards for staff and visitors.
• Carry out duty manager responsibilities as part of the wider team.

What you\'ll need

We\'re looking for someone who brings:

• A relevant horticultural qualification or equivalent hands-on experience.
• Proven staff management experience, with the ability to prioritise and delegate effectively.
• Strong customer service skills and the ability to build positive customer relationships.
• Extensive plant knowledge
• Competence with EPOS systems and IT (Excel essential, Canva desirable).
• The physical ability to manage plant deliveries, trollies, and watering systems.

• A supportive, award-winning team environment at a time of exciting business.

How to Apply

This is a fantastic opportunity to make your mark in a brand-new role. If you're ready to take the next step in your horticultural retail career, we'd love to hear from you.

If this sounds like you, please apply below, immediate start is available, so don't wait! For a confidential chat, get in touch with Felicity on [e-mail] or 01780 480530.