Homelessness Services Navigator

Westmorland and Furness Council; Penrith; On-site; GBP 26,000 - 32,000; Full time

Job summary

Westmorland and Furness Council is seeking a proactive Homelessness Service Officer to join the Housing Team in Penrith. You will support vulnerable individuals and families, delivering accurate homelessness advice and a practical housing service.

With a flexible, customer-focused approach, you will work with colleagues and partners to provide robust support, coordinate day-to-day service delivery, and travel across the area to attend visits and meetings as required. DBS checks apply.

Qualifications

• Experience in homelessness advice and support.
• Knowledge of homelessness legislation.
• Robust case management experience.
• Experience working in housing services or a customer-facing front line service.
• Ability to travel around the area for visits and meetings.

Responsibilities

• Provide homelessness advice and support to customers.
• Collaborate with Homelessness Service and partners to deliver a robust homelessness service.
• Coordinate day-to-day service delivery and multi-task at pace.

Skills

Go-getter

Flexible attitude

Solution focused

Excellent communication skills

Organised

Co-ordination

Multitasking

Team player

Tools

Driving licence

Job description

Westmorland and Furness Council is seeking a proactive Homelessness Service Officer to join the Housing Team in Penrith. You will support vulnerable individuals and families, delivering accurate homelessness advice and a practical housing service.

With a flexible, customer-focused approach, you will work with colleagues and partners to provide robust support, coordinate day-to-day service delivery, and travel across the area to attend visits and meetings as required. DBS checks apply.