Homelessness Prevention Officer

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 25,000 - 38,000; Full time

Job summary

Newcastle City Council is recruiting three Homelessness Prevention Officers to prevent and relieve homelessness in Newcastle. You will carry out statutory homelessness assessments, informing decisions in line with national legislation and local policy aims.

The role requires understanding of homelessness issues, IT and case recording skills, and the ability to manage a caseload, meet deadlines and work both independently and as part of a team.

Qualifications

• Good understanding of homelessness issues and prevention, along with IT and case recording and coordination.
• Ability to solve problems within Council policies and legal duties, manage caseloads and meet deadlines, work on own initiative and in a team.
• Ability to negotiate and communicate empathetically with people, being sensitive to different life experiences.

Responsibilities

• Carry out statutory homelessness assessments to inform decisions in line with national legislation and local policy aims.
• Collaborate with housing and homelessness services and other partners to prevent and relieve homelessness in Newcastle.

Skills

Homelessness awareness

Case recording

IT skills

Caseload management

Communication and empathy

Teamwork

Job description

A key part of this role is to carry out statutory homeless assessments making appropriate enquiries to inform decisions in line with national legislation and local policy aims and to determine the available options for the individual.

You will need to have a good understanding of the issues surrounding homelessness and its prevention, along with IT and case recording and coordination skills. The ability to solve problems within the context of the Council's policies and legal duties, manage a caseload and meet deadlines as well as being able to work on your own initiative and as part of the team is essential. As well as this the successful candidate will need to be able to negotiate and communicate empathetically with people whilst being sensitive to different life experiences.

Newcastle City Council is looking to recruit three Homelessness Prevention Officers to prevent and relief homelessness in Newcastle. This role involves working collaboratively with housing and homelessness services and other relevant partners. This role can be demanding but rewarding, providing a real opportunity to help people who are homeless or at risk of homelessness.