Homebuyer Experience Coordinator

Barratt Redrow plc; Swanscombe; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Competitive Bonus Scheme

Private Medical Cover - Single

26 days’ holiday

Flexible Benefits

Lifestyle benefits

Job summary

Barratt Redrow plc is seeking a Customer Care Administrator in the United Kingdom. You will support the Head of Customer Care, handle customer contacts, and coordinate admin across departments to ensure efficient service delivery.

The role requires secretarial/administration experience, strong communication skills, and proficiency with MS Office. Hybrid working is provided along with company benefits.

Qualifications

• Experience in a professional secretarial/administration role.
• Demonstrated customer service in a fast paced environment.
• Excellent written and verbal communication skills.
• Proficient with MS Office and related IT systems.

Responsibilities

• Support Head of Customer Care and manage customer issues through to resolution.
• Maintain records in the IT system and produce reports.
• Coordinate with Site Management, Technicians and sub‑contractors.
• Ensure compliance with SHE policies and BAS/Barratt Redrow standards.
• Attend meetings and provide administrative support for the department.

Skills

Communication skills

MS Office

Customer service

Multitasking

Education

Secretarial/Administration experience

Tools

MS Office Suite

IT systems

Job description

Barratt Redrow plc is seeking a Customer Care Administrator in the United Kingdom. You will support the Head of Customer Care, handle customer contacts, and coordinate admin across departments to ensure efficient service delivery.

The role requires secretarial/administration experience, strong communication skills, and proficiency with MS Office. Hybrid working is provided along with company benefits.