Customer Care Administrator (Homebuyer) – Hybrid

Barratt Developments plc; Southampton; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive Bonus Scheme

Private Medical Cover - Single Cover

26 days’ holiday

Job summary

Barratt Developments plc is seeking a customer care administrator to support the Customer Care Manager and ensure smooth administrative workflow across the department. You will handle filing, data management, and correspondence with internal and external contacts, contributing to high standards of service.

The role requires experience in administration/secretarial work, strong English writing, and the ability to multi-task under moderate pressure.

Qualifications

• Experience in an administration/secretarial role.
• Proficient in MS Office and written English.
• Strong time management and ability to multitask.
• Professional and customer-focused communication.
• Excellent telephone skills.

Responsibilities

• Work closely with the Customer Care Manager to ensure that relevant administrative tasks are dealt with efficiently.
• Perform general departmental administration tasks as and when required to meet the needs of the department.
• Manage and maintain relevant filing systems and databases.
• Liaise with internal and external customers/contacts to ensure a smooth flow of information and work between the department, Head Office and other internal/external departments and contacts.
• Monitor costs incurred by the department.
• Ensure effective and efficient processing of documents through Company systems, working within set time frames.
• Provide other appropriate ad hoc duties, and administrative support within the Division, as and when required.

Skills

MS Office

Written English

Time management

Multitasking

Telephone skills

Teamwork

Tools

MS Office

Job description

Barratt Developments plc is seeking a customer care administrator to support the Customer Care Manager and ensure smooth administrative workflow across the department. You will handle filing, data management, and correspondence with internal and external contacts, contributing to high standards of service.

The role requires experience in administration/secretarial work, strong English writing, and the ability to multi-task under moderate pressure.