Hybrid Sales Coordinator — Homebuying Experience

Barratt Redrow; Norwich; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme

Private Medical Cover - Single Cover

26 days’ holiday (increase with years)

Flexible Benefits

Enhanced Family Friendly Policies

Job summary

Barratt Redrow in the United Kingdom is seeking a Sales & Marketing professional to support customers through the journey of buying a new home. You will handle inquiries, guide buyers through personalisation options, and ensure high standards of service in showroom and office settings.

Reporting to the Sales Manager, you will maintain CRM data, coordinate with site teams, and contribute to marketing proposals and market research to understand local demand.

Qualifications

• Experience in a service environment such as retail, hospitality or housebuilding.
• Commercially astute with a good understanding of the market and competitors.
• Excellent communication and relationship-building skills.
• Able to work under pressure and hit personal/teams targets.

Responsibilities

• Look after prospective/existing purchasers in a welcoming, professional manner and deliver great customer service.
• Provide expertise in house types, specs, extras and procedures.
• Match group schemes to maximise sales and ensure customers are qualified.
• Keep paperwork and site administration up to date and report deadlines met.
• Maintain up-to-date knowledge of legal requirements (consumer protection, data protection, etc.).
• Develop relationships with internal colleagues and external contacts, especially Sales Manager and Site Management.
• Maintain CRM database and use i-Sales as directed.
• Ensure show homes and sales offices are presented to standard with appropriate signage.
• Contribute to PR/marketing proposals to Sales Adviser.
• Conduct local market research and competitor analysis per OFT guidelines.
• Attend regular training and development as identified by Sales Management.

Skills

Customer service

Sales knowledge

Communication

Negotiation

Job description

Barratt Redrow in the United Kingdom is seeking a Sales & Marketing professional to support customers through the journey of buying a new home. You will handle inquiries, guide buyers through personalisation options, and ensure high standards of service in showroom and office settings.

Reporting to the Sales Manager, you will maintain CRM data, coordinate with site teams, and contribute to marketing proposals and market research to understand local demand.