Home Installation & Delivery Technician

John Lewis Partnership; Marsh Common; Remote; GBP 27,000 - 34,000; Full time

Job summary

The John Lewis Partnership is seeking an Installation Specialist based in one of our Customer Delivery Hubs to bring our distinctive service to customers’ doors. You will install products in customers’ homes as part of a 2-person team and operate a 7.5-tonne vehicle, delivering sofas, white goods, TVs and more.

Role requires heavy lifting and a proactive, customer-friendly approach. Full-time hours include varied shifts across early mornings, evenings and weekends. DBS checks may apply.

Qualifications

• Previous installation experience is required for this role.
• We will assist in topping up your knowledge with our installer accreditation.
• Must be 18 years or older to work in this role.

Responsibilities

• Being an ambassador for the John Lewis brand with great customer service is your number one priority.
• Load up your lorry with the day's deliveries working alongside the warehouse team.
• Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
• Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
• Keeping up to date with new products and technologies to ensure you perform your role at your best.
• Maintaining a safe working environment

Skills

Manual C1 UK driving licence

DCPC / Driver Qualification Card

Tachograph Card

Experience driving a 7.5-tonne vehicle

Customer-facing experience

Verbal communication

Understanding of technology

Job description

The John Lewis Partnership is seeking an Installation Specialist based in one of our Customer Delivery Hubs to bring our distinctive service to customers’ doors. You will install products in customers’ homes as part of a 2-person team and operate a 7.5-tonne vehicle, delivering sofas, white goods, TVs and more.

Role requires heavy lifting and a proactive, customer-friendly approach. Full-time hours include varied shifts across early mornings, evenings and weekends. DBS checks may apply.