Home Installation Specialist (7.5t Driver)

John Lewis & Partners; Dartford; On-site; GBP 22,000 - 30,000; Full time

Job summary

John Lewis & Partners is hiring an Installation Specialist to join our delivery hub team in the UK. You will lead 2-person crews to install furniture, appliances, sound systems and TVs at customers' homes, ensuring a safe and tidy setup and a high standard of customer service.

You'll work from a delivery hub route, load and unload goods with the warehouse, demonstrate product use, and handle diverse challenges with courtesy and problem solving. Flexibility and a can-do attitude are essential.

Qualifications

• Manual C1 UK driving licence (max 6 points).
• DCPC or Driver Qualification Card by day one.
• Tachograph Card.
• Experience driving a 7.5-tonne vehicle.
• Previous experience in a customer-facing role.
• Good verbal communication and basic tech understanding.

Responsibilities

• Ambassador for the John Lewis brand with excellent customer service.
• Load deliveries with the warehouse team.
• Respect customers' homes and solve issues on site.
• Install products efficiently and demonstrate usage.
• Keep up to date with new products and technologies.
• Maintain a safe working environment.

Skills

C1 Licence

DCPC

Tachograph Card

7.5t driving

Customer-facing

Verbal communication

Tech understanding

Job description

John Lewis & Partners is hiring an Installation Specialist to join our delivery hub team in the UK. You will lead 2-person crews to install furniture, appliances, sound systems and TVs at customers' homes, ensuring a safe and tidy setup and a high standard of customer service.

You'll work from a delivery hub route, load and unload goods with the warehouse, demonstrate product use, and handle diverse challenges with courtesy and problem solving. Flexibility and a can-do attitude are essential.