Home Delivery & Installation Specialist

John Lewis Partnership; West of England; Remote; GBP 24,000 - 30,000; Full time

Job summary

John Lewis Partnership is seeking an Installation Specialist to join our two-person delivery crew, driving a 7.5-tonne vehicle and bringing our distinctive service to customers' doors. You will install products such as furniture, white goods, and TVs, and demonstrate their operation on site.

The role requires installation experience, a manual C1 licence with up to 6 points, and CPCC/DCPC compliance. Expect varied hours across Monday to Saturday, with some heavy lifting and a strong focus on

Qualifications

• Must have installation experience and be willing to obtain installer accreditation.

Responsibilities

• Be an ambassador for the John Lewis brand with excellent customer service.
• Load the lorry with deliveries and work with the warehouse team.
• Install products efficiently and demonstrate their operation to customers.
• Keep customers' homes safe and tidy; handle unexpected situations professionally.
• Maintain up-to-date product knowledge and technologies to perform at your best.
• Demonstrate respect for customers' homes and maintain a safe working environment.

Skills

Manual C1 UK driving licence

DCPC or Driver Qualification Card

Tachograph Card

7.5-tonne vehicle experience

Customer-facing experience

Verbal communication (phone & in‑peron

Technology understanding

Job description

John Lewis Partnership is seeking an Installation Specialist to join our two-person delivery crew, driving a 7.5-tonne vehicle and bringing our distinctive service to customers' doors. You will install products such as furniture, white goods, and TVs, and demonstrate their operation on site.

The role requires installation experience, a manual C1 licence with up to 6 points, and CPCC/DCPC compliance. Expect varied hours across Monday to Saturday, with some heavy lifting and a strong focus on