7.5T Home Delivery & Installation Specialist

John Lewis & Partners; Dartford; On-site; GBP 24,000 - 32,000; Full time

Job summary

John Lewis & Partners is seeking an Installation Specialist based in our delivery hubs in the UK. You will join a two-person crew, load, install, and demonstrate products at customers' homes, often handling large items and heavy lifting.

You'll need a valid Manual C1 UK licence (max 6 points), DCPC or Driver Qualification Card, Tachograph Card, and prior installation or delivery experience. Excellent communication and tech awareness are essential.

Qualifications

• Previous installation experience is required.
• Manual C1 UK driving licence (max 6 points).
• DCPC or Driver Qualification Card by day one.
• Tachograph Card.
• Experience driving a 7.5‑tonne vehicle.
• Previous customer-facing experience.
• Excellent verbal communication skills.
• Good understanding of technology.

Responsibilities

• Be an ambassador for the John Lewis brand with strong customer service.
• Load deliveries with the warehouse team.
• Respect customers' homes and handle issues to find best solutions.
• Install products efficiently and demonstrate operation after installation.
• Keep up to date with new products and technologies.
• Maintain a safe working environment.

Skills

Customer service

Heavy lifting

Verbal communication

Tech awareness

Safety awareness

Job description

John Lewis & Partners is seeking an Installation Specialist based in our delivery hubs in the UK. You will join a two-person crew, load, install, and demonstrate products at customers' homes, often handling large items and heavy lifting.

You'll need a valid Manual C1 UK licence (max 6 points), DCPC or Driver Qualification Card, Tachograph Card, and prior installation or delivery experience. Excellent communication and tech awareness are essential.