Hollister Co. – Brand Representative, Eldon Square

Abercrombie and Fitch Co.; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global retailer in Newcastle upon Tyne is seeking a Brand Representative to provide exceptional customer service. The ideal candidate is outgoing, stylish, and views customer interactions as a top priority. Responsibilities include maintaining store presentation, effective communication, and asset protection. With opportunities for career advancement and a flexible schedule, this role is perfect for someone passionate about fashion and customer engagement.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Support

Qualifications

• Ability to adapt to changing tasks and environments.
• Willingness to learn and apply new skills.
• Meticulous attention to detail in all tasks.
• Capacity to manage multiple responsibilities effectively.
• Strong commitment to work and quality service.

Responsibilities

• Provide excellent customer service by understanding customer needs.
• Maintain store presentation standards and sales floor organization.
• Communicate effectively with customers and team members.
• Protect store assets and manage inventory shrink.
• Follow company policies and procedures.
• Assist in training and development initiatives.

Skills

Adaptability / Flexibility

Applied Learning

Attention to Detail

Multi-Tasking

Work Ethic

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

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Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity employer