Hire & Sales Coordinator: Fast-Paced Customer Champion

GAP Group; North East; On-site; GBP 24,000 - 30,000; Full time

Job summary

GAP Group in the United Kingdom seeks a Hire & Sales Coordinator for our fast-paced Non-Mechanical division, handling hire requests, logistics and customer queries at our depot. You’ll be the first point of contact, delivering excellent service and keeping operations running smoothly.

The role suits a proactive, customer-focused individual with experience in high-volume environments, strong IT skills, and a passion for sales growth.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge and a drive to increase sales.
• Strong communication and organisational skills with great attention to detail.
• Confident IT skills, including Outlook and Excel.
• Team player who can also work independently and use their initiative.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of Non-Mechanical equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

Skills

Customer service

Communication

Sales mindset

IT skills

Tools

Outlook

Excel

Job description

GAP Group in the United Kingdom seeks a Hire & Sales Coordinator for our fast-paced Non-Mechanical division, handling hire requests, logistics and customer queries at our depot. You’ll be the first point of contact, delivering excellent service and keeping operations running smoothly.

The role suits a proactive, customer-focused individual with experience in high-volume environments, strong IT skills, and a passion for sales growth.