Plant & Tool Hire & Sales Coordinator

GAP Group Limited; Inverness; On-site; GBP 21,000 - 26,000; Full time

Job summary

GAP Group Limited is seeking a Hire & Sales Coordinator for our Plant & Tool division in the UK. You will be the first point of contact for customers, managing hire requests, coordinating logistics and driving sales in a fast-paced depot environment.

Ideal candidates bring high-volume hire desk experience, strong customer service and communication skills, and a proactive mindset. IT proficiency with Outlook and Excel is important, and teamwork with the depot staff is essential for success.

Qualifications

• Ideally proven experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge and a drive to increase sales.
• Strong communication and organisational skills with great attention to detail.
• Confident IT skills, including Outlook and Excel.
• A team player who can also work independently and use their initiative.
• Experience in the plant & tool hire industry is a bonus - but if you've got the passion and willingness to learn, we'll support you every step of the way

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

Skills

High-volume hire desk experience

Customer service

Sales drive

Communication

Organisational skills

IT skills

Tools

Outlook

Excel

Job description

GAP Group Limited is seeking a Hire & Sales Coordinator for our Plant & Tool division in the UK. You will be the first point of contact for customers, managing hire requests, coordinating logistics and driving sales in a fast-paced depot environment.

Ideal candidates bring high-volume hire desk experience, strong customer service and communication skills, and a proactive mindset. IT proficiency with Outlook and Excel is important, and teamwork with the depot staff is essential for success.